TERMS AND CONDITIONS
DARK PORTAL TECHNOLOGY PRIVATE LIMITED
1. BASIC OVERVIEW
This website, mobile application and all products & services are owned, operated and powered by DARK PORTAL TECHNOLOGY PRIVATE LIMITED, operating under the brand name DARK PAY INDIA. In this document, "We", "Us", "Our", "Company" refers to DARK PORTAL TECHNOLOGY PRIVATE LIMITED, and "You", "Your", "User", "Retailer", "Distributor" refers to any person accessing or using our portal.
2. OUR SERVICES - INCLUDING BBPS AND GIFT VOUCHERS
We are a B2B Fintech Technology Service Provider (TSP). We provide technology platform to access third-party services:
a) BBPS (Bharat Bill Payment System / Bharat Connect): Electricity, Piped Gas, Water, LPG, Broadband, Postpaid, DTH, FASTag, LIC Premium, Loan EMI, Municipal Taxes.
b) Gift Vouchers and Brand Vouchers: Amazon Pay, Flipkart, Myntra, Zomato, Swiggy, Google Play, Apple, Netflix, Lifestyle and 100+ Brands.
c) Recharge Services: Mobile Prepaid, DTH Recharge.
d) Financial Services: AEPS, Mini ATM (MATM), Domestic Money Transfer (DMT), UPI, Payout, PAN Card Services.
We are not a Bank, PPI Issuer or Payment System Operator. All services are provided through authorized third-party Banks, NPCI, BBPS and Aggregators. Transaction success, failure or pending status is subject to respective Bank / Operator.
3. ACCEPTANCE OF TERMS
By registering, accessing or using our website, app or services, you agree to be bound by these Terms & Conditions, Privacy Policy and Refund Policy. If you do not agree, you must discontinue use immediately. We reserve the right to suspend, revoke or terminate your user ID at any time without prior notice for violation of terms.
4. CONTENT COPYRIGHT POLICY
All content on this website including text, graphics, logos, icons, tagline, software, design, source code is the exclusive intellectual property of DARK PORTAL TECHNOLOGY PRIVATE LIMITED. It is protected under the Copyright Act, 1957 and other applicable laws of India. No person or entity shall copy, reproduce, clone, resell or use our content for any commercial purpose without our written consent.
5. TRADEMARK POLICY
The names DARK PORTAL TECHNOLOGY PRIVATE LIMITED, DARK PAY INDIA, darkpayindia.com, its logo, brand taglines are registered trademarks of our Company. Any unauthorized use of our trademarks for commercial or promotional purposes is strictly prohibited and will attract legal action under the Trademarks Act, 1999, Information Technology Act, 2000 and IPC.
6. SPECIFIC TERMS FOR BBPS AND GIFT VOUCHERS
a) BBPS: All bill payments are processed as per Bharat Connect (BBPS) guidelines. If you enter a wrong consumer / bill number, Company is not liable for refund. Complaints will be handled as per BBPS dispute management rules.
b) Gift Vouchers: Once sold and voucher code is generated, it cannot be cancelled, refunded or reversed. The retailer is solely responsible for safekeeping and delivery of voucher code to customer.
c) Commission: Commission / margin on BBPS, Gift Vouchers and other services is not fixed and may be changed by Company or Operator at any time.
7. DISCLAIMER
Our services are provided on an "AS IS" and "AS AVAILABLE" basis. We do not warrant that services will be uninterrupted, timely, secure or error-free due to dependency on Bank, NPCI, BBPS servers. You use our services at your own risk. Company is not responsible for data loss due to system malfunction, virus attack, device failure or password sharing from your side.
8. LIMITATION OF LIABILITY
In no event shall Company be liable for any indirect, incidental, consequential damages including loss of profit or data. Our maximum liability shall not exceed the commission earned on that disputed transaction.
9. GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the Courts at Hanumangarh, Rajasthan, India and as per the Arbitration and Conciliation Act, 1996.
10. GRIEVANCE OFFICER AND CONTACT US
As per Information Technology Act, 2000 and IT Rules 2021:
DARK PORTAL TECHNOLOGY PRIVATE LIMITED
Ward No.16, Plot No.89, Sector 01, Pilibanga, District Hanumangarh, Rajasthan - 335803, India
Phone: +91 9461552211
Email: support@darkpayindia.com
By using darkpayindia.com, you acknowledge that you have read and agreed to these Terms.